Responsibilities
- Ensure smooth operation and maintenance of our application systems.
- Assist in User Acceptance Testing to validate functionality and performance.
- Manage the deployment process for new systems and updates.
- Work closely with users to provide technical support and address any system-related issues.
- Prepare technical support procedures and system release documents, ensuring clarity and accessibility.
- Create and maintain comprehensive documentation for all processes and systems.
- Bachelor’s degree in a related field.
- Minimum of 3 years in IT consultancy, focusing on project management or business analysis.
- Knowledge of the waterfall project cycle is essential.
- Familiarity with system deployment processes is required.
- Agile project experience is a plus, but not mandatory.
- Proficiency in Cantonese, English, and Putonghua.
- Strong abilities in system bug reporting and vendor management.
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