- Collaborate closely with stakeholders to understand their business requirements, translating insights into precise user stories, acceptance criteria, and functional specifications.
- Take responsibility for functional enhancements and integrations of the customer-facing mobile app, aiming to improve the experience for both external and internal users.
- Proactively engage with management stakeholders to present innovative solutions that address business challenges and drive organizational growth.
- Proactively engage with management stakeholders to present innovative solutions that address business challenges and drive organizational growth.
- Analyze and document existing business processes to identify gaps and inefficiencies, exploring opportunities for improvement.
- Collaborate on business cases, reports, and presentations, providing analytical insights to support decision-making.
- Work closely project team and vendors to achieve project objectives to ensure timely delivery.
- Assist in creating comprehensive test plans, engaging with business users during User Acceptance Testing (UAT) to validate functionality and support defect investigation.
- Prepare user-friendly training materials for business users post-launch to ensure effective adoption of implemented solutions.
Requirements:
- Hold a recognized university degree in Business Administration, Computer Science, Information Technology, Engineering, or related disciplines.
- Have a minimum of 5 years of hands-on experience in business analysis and digital product management, with at least 2 years in mobile applications.
- Work independently with a strong drive to lead transformation projects.
- Possess persuasive communication skills to effectively present solutions to management-level stakeholders.
- Have experience working in Agile methodology and applying its principles to project management.
- Align project goals with delivery methods to ensure successful outcomes.
- Have strong analytical skills to create commercial models for digital solutions and explain complex technical ideas clearly.
- Use experience from cross-business innovation projects to offer insights for strategic initiatives.
- Maintain a keen motivation for continuous learning, staying abreast of new technologies and trends.
- Be self-motivated and capable of managing multiple initiatives under pressure and tight timelines.
- Communicate fluently in both verbal and written Chinese and English.