Key Responsibilities:

• Monitor, maintain, and troubleshoot network systems to ensure optimal performance.
• Provide technical support for network-related issues, including LAN, WAN, and VPN.
• Collaborate with IT teams to design and implement network solutions.
• Conduct regular network assessments to identify areas for improvement.
• Document network configurations, processes, and troubleshooting procedures.
• Assist in the installation and configuration of network hardware and software.
• Respond to network outages and incidents promptly and efficiently.
• Maintain security protocols and ensure compliance with industry standards.
• Provide training and support to junior staff as needed.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
• Minimum of 3+ years of experience in network support or a similar role.
• Strong knowledge of network protocols (TCP/IP, DNS, DHCP, etc.).
• Experience with network hardware (routers, switches, firewalls) and software.
• Familiarity with network monitoring tools and troubleshooting methodologies.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work in a team environment.
• Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus.